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The following hardware does not support FortiOS version 4.0 and above releases of software: FortiGate 50A, 60, 60M, 60ADSL, 100, 200, 300, 400, 500, 1000, 3000 and FortiWiFi 60, 60A, 60AM. Access to Fortinet Customer Services for support on 3.0MR7 is available for this hardware until they reach their hardware End-of-Support date. Due to potential memory usage limitations on the FortiGate and FortiWiFi 30B when running 4.0MR2 & MR3, extended software support for 4.0MR1 version of FortiOS will be provided. The support of this software version for the 30B platform only will be extended until the end of support date for 4.0MR3. The following hardware does not support FortiOS version 5.0 and above releases of software: FortiGate 30B, 50B, 50B-LENC, 51B, 51B-LENC, 60B, 82C, 100A, 200A, 224B, 300A, 400A, 500A, 800, 800F, 1000A, 1000A-LENC, 1000AFA2, 3600, 3600A, 5001, 5001FA2, 5002FB2, 5005FA2, and FortiWiFi 30B, 50B and 60B. Access to Fortinet Customer Services for support on 4.0MR3 is available for this hardware until they reach their hardware End-of-Support date. The hardware models listed below do not support FortiOS version 5.4: FortiGate 20C, 40C, 60C, 60C-SFP, 60C-POE, 60D-3G4G-VZW, Rugged-100C, 110C, 111C, 140D-POE-T1, 200B, 200B-LENC, 200B-POE, 300C, 300C-LENC, 310B, 310B-DC, 310B-LENC, 311B, 620B, 620B-DC, 620B-LENC, 621B, 1240B, 1240B-DC, 3016B, 3040B, 3040B-LENC, 3140B, 3140B-LENC, 3810A, 3810A-DC, 3810A-E4, 3810A-LENC, 3950B, 3950B-LENC, 3951B, 3951B-DC, 5001A, 5001A-DW, 5001A-DW-LENC, 5001A-SW, 5001B, 5101C, 5101C-LENC and FortiWiFi 20C, 40C, 60C, 60CM, 60CM-3G4G-B, 60CX-ADSL-A, 60D-3G4G-VZW. Access to Fortinet Customer Services for support on 5.2 is available for these hardware models until they reach their hardware End-of-Support date. The hardware models listed below do not support FortiOS version 5.6: FortiGate 3700DX. Access to Fortinet Customer Services for support on 5.4 is available for these hardware models until they reach their hardware End-of-Support date. The hardware models listed below do not support FortiOS version 6.0: FortiGate 80C, 80CM, 600C, 800C, 1000C, 5001C, 3600C, 3240C and FortiWifi 80CM, 81CM. Access to Fortinet Customer Services for support on 5.6 is available for these hardware models until they reach their hardware End-of-Support date. The hardware models listed below do not support FortiOS version 6.2: FortiGate 30D, 30D-POE, 60D, 60D-POE, FG-70D, 70D-POE, 90D, 90D-POE, 94D-POE, 98D-POE, 200D, 200D-POE, 240D, 240D-POE, 280D-POE and FortiWifi 30D, 30D-POE, 60D, 60D-POE, 90D, 90D-POE, 92D and FortiGate Rugged 60D. Access to Fortinet Customer Services for support on 6.0 is available for these hardware models until they reach their hardware End-of-Support date. The hardware models listed below do not support FortiOS version 6.4: FortiGate 30E, 30E-3G4G, 50E, 51E, 52E, 80D, 92D, 100D, 140D, 140D-POE, FortiWifi 30E, 30E-3G4G, 50E, 50E-2R, 51E and FortiGate Rugged 30D, 35D, & 90D. Access to Fortinet Customer Services for support on 6.2 is available for these hardware models until they reach their hardware End-of-Support date. The hardware models listed below do not support FortiOS version 7.0: FortiGate 300D, 400D, 500D, 600D, 3810D, 3815D, & 5001D. Access to Fortinet Customer Services for support on 6.4 is available for these hardware models until they reach their hardware End-of-Support date. (1) The v4.0MR3 End of Support Date for hardware which does support FortiOS version 5.0 is 2014-03-19. (Additionally, and at its discretion, Fortinet will provide limited advisory to support to customers as they transition to 5.0. Advisory support is limited to technical support, configuration assistance, questions and the submission of bug reports.)
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